Global provider of smart home products and systems launches new digital service for residential utility optimization

Success Story

Vision to predict home utility failures before they happen

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“The scalability of the platform, the ability to leverage existing and custom analytics, the configurability around metrics and the ability to leverage workflows to customize classifications and notifications have allowed us to focus on the specifics of our solution without having to build the infrastructure to execute it.”

— Brian Courtney, GM Home Analytics

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Initiative

Digital Service Development.

Solution

Solution

  • Digital Threads
  • Digital Twins
  • Device to Cloud Agent
Action

Action

Virtual Operations Center manages advanced warning alerts from resideo developed models integrated with resideo developed mobile application and internal resideo systems to support advanced workflows for home service providers.

Value

Value Attained

  • Fast time to market
  • Scalability out-of-the-box
  • Reduced repair cycles
  • Improved field technician utilization and efficiency

Success Story

Global provider of smart home products and systems launches new digital service for residential utility optimization

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